Home | Contact Us | RSS Feeds | Sitemap

Job Details: Customer Service Quality Supervisor

This Job Has Expired

  Search For Jobs Like This Search All Jobs

Industry SectorCustomer Service Manager vacancies, Other Customer Service, Other Quality, Health&Safety, Environment, Rail Customer Service jobs, Safety, Quality, Environment
LocationsNew Orleans, Rail jobs in USA
Contract TypePermanent
Date Posted08 February 2013

Job Description


SUMMARY OF DUTIES: Working within the Transportation Department, this position performs a variety of duties designed to assure that customer service and service on trains and in stations meets Amtrak Service Standards and supports progress toward targeted levels of customer satisfaction established under the Passenger Rail Investment and Improvement Act (PRIIA).

EDUCATION: Must have a High School Diploma or General Educational Development (GED) certificate.
WORK EXPERIENCE: Submit concise, and effective, written proposals and ideas to support service changes. Prepare and deliver presentations to other individuals, groups, and departments relating to various types of information including metrics and data. Submit detailed, well-written service evaluations and proposals Utilizes TDRS for entries
involving employee performance issues. Understands regulatory requirements including Amtraks policies and procedures regarding employee and passenger safety, Quality Assurance and FDA policies, and Drug and Alcohol statutory requirements. Must have extensive experience in passenger/customer service or equivalent, and be able to demonstrate in prior positions examples of how the applicant was able to improve customer service within a team, organization, and/or company.
COMMUNICATION AND INTERPERSONAL SKILLS: Must have excellent oral and written communication skills.

Advertise Your Jobs
Adertise your Rail Industry jobs on AllRailJobs.com
Job Alerts By Email
Recieve the latest Rail Industry jobs by email. Click below to register.
Sign Up Today
Our Services


AllRailJobs is currently the fastest growing jobsite specialised in the rail industry.

With our strong candidate driven marketing approach we can guarantee recruiters that they will get one of the best exposure for their jobs with one of the most cost effective solution.

Contact a member of our team now on info@allrailjobs.com and we will call you back to answer all your queries.


AllRailJobs is currently the jobsite that has the largest database of available rail jobs.

With hundreds of vacancies added every day you will have very good chances to find the right job for you!

Other Advertisers

Home  |  Job Search  |  Candidates  |  Job Alerts  |  Recruiters  |  Rail Directory  |  News  |  Our Services  |  RSS Feeds   |  XML Sitemap

Copyright © All Rail Jobs 2014