Home | Contact Us | RSS Feeds | Sitemap

Job Details: Lead Service Attendant

This Job Has Expired

  Search For Jobs Like This Search All Jobs

Industry SectorOther Customer Service, Other Railway operations jobs, Rail Customer Service jobs, Rail Operations, Railway Operations Specialist, advisor
BenefitsUSD 60.00 per day
LocationsRail jobs in USA, Railroad jobs New York
Contract TypePermanent
Date Posted20 June 2013

Job Description


SUMMARY OF DUTIES: The Lead Service Attendant (LSA) is primarily responsible for creating a welcoming atmosphere of hospitability for Amtrak passengers that result in exceeding customer expectations. Works in a fast-paced environment on board trains. Coordinates work and supervises a team of food and wait staff responsible for the provision of food and beverage service to Amtrak passengers. Maintains cleanliness of rail car interior ensuring compliance with FDA and Amtrak Service Standards requirements. Functions independently while simultaneously supporting the service staff. Utilizes superior interpersonal skills to communicate clearly and effectively with passengers and crew to insure employee and customer satisfaction in both ideal and off schedule conditions. Responsible for safe practices and meeting sanitation standards during all segments of service from loading, stocking, preparing, serving, clean-up, and end of trip close outs. Responsible for the security, sale, safe handling and accounting of food and beverage products. Strictly complies with cash and credit transaction handling procedures and protects Amtrak funds. Adheres to uniform and grooming requirements. Prepares associated paperwork. Utilizes a cash register or similar point of sale device and follows established accounting procedures without deviation.

EDUCATION: Must have a High School Diploma or General Educational Development (GED) certificate.
WORK EXPERIENCE: Must have some experience in a customer service or similar public contact role exhibiting responsibility, initiative, physical coordination, problem solving, creativity, and leadership characteristics. Work experience must demonstrate strong, clear, and effective verbal communication and interpersonal skills, professionalism, and a customer-friendly demeanor. Must have satisfactory attendance and safe work record.
PREFERRED WORK EXPERIENCE: Prior experience working in a team service environment. Some experience in a food/beverage environment, cash Restaurant and/or Travel, Hospitality industries.
OTHER REQUIREMENTS: Applicants for the position of LSA must: Successfully complete background-screening checks related to previous employment, credit history, and criminal background checks. Successfully complete a customer service aptitude & integrity test instrument. Successfully complete drug screening and pre-employment medical exam. Must be 21 years od age. Be able to lift 50lbs. Be able to work while standing for long periods of time. Be able to work a variety of hours and days off, including up to six to eight days away from home crew base. Demonstrate a friendly, outgoing, and courteous disposition.
COMMENTS: Must have prior satisfactory work performance.
TRAVEL: 100 %

Advertise Your Jobs
Adertise your Rail Industry jobs on AllRailJobs.com
Job Alerts By Email
Recieve the latest Rail Industry jobs by email. Click below to register.
Sign Up Today
Our Services


AllRailJobs is currently the fastest growing jobsite specialised in the rail industry.

With our strong candidate driven marketing approach we can guarantee recruiters that they will get one of the best exposure for their jobs with one of the most cost effective solution.

Contact a member of our team now on info@allrailjobs.com and we will call you back to answer all your queries.


AllRailJobs is currently the jobsite that has the largest database of available rail jobs.

With hundreds of vacancies added every day you will have very good chances to find the right job for you!

Other Advertisers

Home  |  Job Search  |  Candidates  |  Job Alerts  |  Recruiters  |  Rail Directory  |  News  |  Our Services  |  RSS Feeds   |  XML Sitemap

Copyright © All Rail Jobs 2014