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Job Details: Officer Administration

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Reference90070693
RecruiterAmtrak
Industry SectorMarketing jobs, Other Commercial, Sales, Business, Rail Commercial and Marketing jobs, Rail Project Coordinator, Administrator jobs, Rail Project management jobs
SalaryNegotiable
BenefitsUSD 58,000 - USD 73,000
LocationsOakland, Rail jobs in USA, Railroad jobs California
Contract TypePermanent
Date Posted03 January 2013

Job Description

Tasks

SUMMARYOF DUTIES: This position will provide direct administrative support to the Director, Marketing Northwest, and administrative support to the Directors Southwest, and Midwest/Central regions to ensure efficiency and effectiveness of the day-to-day operations of the department. The individual will also provide administrative support to Field Marketing staff in the Northwest, Southwest, and Midwest/Central regions. Support is also provided to the departmental Senior Marketing Officer(s)/Staff, including HQ/Field Marketing and Industry Alliance staff as assigned.
• Finance/Budget administration support: Perform invoice, purchase order and contracts processing, administration, and recordkeeping/tracking including single sole-source, requisitions, and staff summary requests. Interface with finance department for resolution of issues. Maintain budget tracking and reporting for field marketing directors and staff budgets. • Promotional travel program administration: Creation and processing of promotional travel redemption letters, including official notification letters, booking of itineraries, ticket issuance, resolution of program issues, customer service, tracking, reporting and record keeping. • General administrative support: Correspondence, meeting agendas and minutes, meeting planning, travel

arrangements, routing inquiries from external customers and internal departments, records retention policy adherence and other administrative duties as required. • Marketing collateral material and supplies: Organization, maintenance and distribution of marketing collateral, supplies and trade show elements for Directors and Field Marketing staff. Ordering, shipping and disposal of office supplies, equipment, trade show elements and collateral. Primary liaison and coordinator with Amtrak fulfillment vendor for all third-party fulfillment programs. • Marketing and Sales reporting: Tracking, data consolidation and reporting for: travel agency, group,tour operator and territory sales; ridership & revenue; promotions performance; quarterly performance and other departmental reporting as required. • Marketing and Sales representative: Act as department liaison with numerous internal departments and staff to maintain and improve relationships and ensure smooth operation of departmental business. Act as a company representative to our state partners and the general public via phone and e-mail, in meetings, in station interactions, and at Amtrak or other public events.
EDUCATION: • Bachelors Degree in Business or a related field or the equivalent combination of education and training/experience
WORK EXPERIENCE: • Must have demonstrated administrative experience • Proficiency with Microsoft Office products • Proficiency with budget tracking and financial recordkeeping • Strong organizational and recordkeeping skills • Manages multiple demands and competing priorities; able to multitask • Strong attention to detail • Ability to handle and resolve complicated situations
COMMUNICATION AND INTERPERSONAL SKILLS: • Strong interpersonal skills and ability to work with all types of people throughout the organization and within partner organizations (i.e. general public, state partners, station personnel, onboard staff, etc.)
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