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Job Details: Senior Account Manager

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Industry SectorAccount Manager jobs, Commercial and Marketing jobs, Marketing jobs, Other Commercial, Sales, Business, Rail Commercial, Business Development Manager
LocationsJacksonville, Rail jobs in USA, Railroad jobs Florida
Contract TypePermanent
Date Posted08 March 2013

Job Description


Job Summary:
Manages an account portfolio in the Food and Consumer Business Unit with an approximate value of USD 40M, primarily focused on PepsiCo (including Tropicana, Frito Lay, Quaker and Gatorade). Primary account locations are in FL, NJ, OH and TX.

Primary Activities and Responsibilities:

Design, market, sell and manage CSX Transportation (CSXT) services to several FC accounts in the eastern US.
Proactively assist in the management of juice train operations, including leading cross functional conference calls and providing forward looking operational conflict assessments.
Negotiate and close large, complex commercial proposals in conjunction with all relevant CSX groups including Marketing, Service Design, Operations, Customer Service, Industrial Development, etc.
Create and execute strategic account plans for customers.
Lead and strengthen business relationships within CSXT and customer organizations while pushing each for improved performance or increased business levels.
Establish measurements and feedback mechanisms to ensure customer requirements are met on a daily basis.
Lead and develop improved service plans with customer and appropriate CSX groups, including Service Design, Operations, and Customer Service.
Miscellaneous activities and responsibilities as assigned by manager.


Minimum Qualifications:

Bachelors degree required from an accredited institution in Business Administration, Marketing, Sales, Finance, Supply Chain, Transportation, Logistics, Operations, or related major field of study
3 or more years of experience required in Transportation, Logistics, Supply Chain, Operations, Business/Strategic Management, Sales, Account Management, Marketing, or Finance

Equivalent Minimum Qualifications:

Bachelors or higher degree required from an accredited institution
5 or more years of experience required in Transportation, Logistics, Supply Chain, Operations, Business/Strategic Management, Sales/Account Management, Marketing, or Finance

Preferred Qualifications
In addition to meeting the above qualifications, the following is preferred:

Masters degree from an accredited institution in Business Administration, Marketing, Sales, Finance, Supply Chain, Transportation, Logistics, or Operations

Knowledge and Skills:

Leadership skills
Problem-solving skills
Microsoft Office skills
Analytical, financial, negotiation skills
Oral and written communication skills
Ability to handle complex Fortune 500 Accounts
Knowledge of mainframe and personal computer systems
Knowledge of the railroad or transportation industries
Ability to effectively deliver presentations to a variety of audiences

The CSX Competency Framework is the foundation of our Talent Strategy and is what drives CSX performance. CSX accordingly selects and develops talent based on each of the following competencies: analyze issues and make effective decisions, advance the business, engage, coach, and build a diverse workforce, build partnerships, improve service quality and processes, execute effectively, demonstrate personal leadership, and demonstrate functional and technical agility.

Job Requirements:

50% travel required.
Individuals holding this job may be required to relocate.
The applicant selected for this position may be required to successfully complete a background check and drug test. Passing results must be received prior to start date in new position.

Environmental Conditions:

Work inside an office environment.

Safety Commitment:
Safety is a way of life at CSX, encompassing every aspect of company operations. Guided by a policy of ensuring the safety of our employees, our customers, and the communities we serve, CSX works relentlessly to prevent accidents and injuries. Not only is it the right thing to do, but when a company puts safety first, everyone benefits: the employees and their families, the customers, and the communities.

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