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Job Details: Service Attendant/Train Attendant

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Industry SectorMaintenance Manager, Director vacancies, Other Customer Service, Other Railway operations jobs, Rail Customer Service jobs, Rail Operations, Railway Operations Specialist, advisor
BenefitsUSD 64.00 per day
LocationsLos Angeles, Rail jobs in USA, Railroad jobs California
Contract TypePermanent
Date Posted06 December 2012

Job Description


SUMMARY OF DUTIES: This position is responsible for ensuring a safe, comfortable and pleasant journey to our coach and sleeping car passengers. The Train Attendant can work either coach or sleeping cars. Coach Attendants will be required to keep assigned coaches clean for the duration of the trip, including maintenance of all restrooms. Sleeping Car Attendants will be required to offer passengers all first-class amenities, make beds, change linen and keep restroom and shower area clean and sanitary for the duration of the trip. Must be willing to give special assistance to elderly and disabled passengers who are boarding and detraining. Will be responsible for assisting passengers who are boarding/detraining, including assistance with baggage. Must load/unload supplies and maintain an inventory of supplies.
This positon will be responsible for performing dining car service and side work as directed by the Lead Service Attendant by providing a quality dining car experience for passengers in a safe, efficient and professional manner. Must load/unload supplies and maintain an inventory of supplies. Must be available to work flexible schedules that include weekends and holidays.

EDUCATION: Must have a high school diploma or equivalent. Prefer some college, food service industry or transportation related training.
WORK EXPERIENCE: Prefer food and beverage handling experience. Prefer cash handling and customer contact experience as well as experience in housekeeping.
OTHER REQUIREMENTS: Must be at least 21 years of age upon completion of classroom training (due to service of alcoholic beverages).
Successfully complete a customer service aptitude testing instrument.
Successfully complete drug screening and pre-employment medical exam.
Be able to lift heavy items.
Be able to work while standing for long periods of time.
Be able to work a variety of hours and days off, including up to eight days away from home crew base.
Demonstrate a friendly, outgoing, and courteous disposition.
Must wear company provided uniform, comply with company grooming policies.
COMMUNICATION AND INTERPERSONAL SKILLS: Must have good written and oral communications skills and positive attitude.
TRAVEL: 100 %

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