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Job Details: Specialist, Tariff & Fares

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Reference90118734
RecruiterAmtrak
Industry SectorAutomatic fare collection (AFC) jobs, Other Customer Service, Other railway vacancies, Rail Customer Service jobs, Ticket Clerk, Sales agent jobs
SalaryNegotiable
BenefitsUSD 56,000.00 - USD 70,000.00 Annually
LocationsRail jobs in USA, Washington DC
Contract TypePermanent
Date Posted04 January 2013

Job Description

Description: THE SAFETY OF OUR PASSENGERS, OUR EMPLOYEES, THE PUBLIC AND OUR OPERATING ENVIRONMENT IS OUR HIGHEST PRIORITY!


Position Title: Specialist, Tariff and Fares
Department: Sales Distribution and Customer Service
Location: Washington, DC
Posting #: 90118734


INTERNAL AND EXTERNAL APPLICANTS


SUMMARY OF DUTIES: Specialist, Tariff and Fares is a critical position responsible for development and analytical support for the implementation and maintenance of all Amtrak fares. The Specialist acts as a subject matter expert of the RailCalc tariff system that calculates and publishes rail fares and accommodation charges by route. This position also provides functional support in the areas of fares, promotions analysis, development and implementation, conductor tariff books, and User testing.

EDUCATION: Bachelors degree in related field, or an equivalent combination of education, experience, and training.

WORK EXPERIENCE: Proven analytical/problem solving skills. Quick study with a willingness to learn new skills/assignments. Well organized with consistent attention to detail and quality.. Strong PC skills in Microsoft Word and Excel.

PREFERRED WORK EXPERIENCE: Knowledge of Amtrak route structures and fare structures. Experience with software acceptance testing. Experience writing Standard Operating Procedures. Experience with Amtrak reservation and ticketing functions.

OTHER REQUIREMENTS:

COMMUNICATION AND INTERPERSONAL SKILLS: Excellent communication and interpersonal skills. Proven leadership skills.

COMMENTS: Prior satisfactory job performance required.

SUPERVISORY RESPONSIBILITIES: None

TRAVEL: 10%
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