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Job Details: Account Manager


Reference	031115-2
Recruiter	CSX
Industry Sector	Account Manager, Commercial/Sales/Business/marketing, Marketing, Other Commercial, Sales, Business, Sales Manager
Salary	Negotiable
Locations	Cincinnati, Ohio, USA
Contract Type	Permanent
Date Posted	10 August 2010

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Job Description

Description

Job Summary:
Manages accounts in the Metals Division of the Industrial and Agriculture Products Business Unit. Will design, market, and sell CSX Transportation (CSXT) services to Metals based customers while managing a portfolio size of approximately USD 40 million.

Primary Activities and Responsibilities:

* Manage and increase the value of an assigned portfolio of several existing accounts in the United States.
* Prospect for new customers within an assigned market.
* Negotiate and close large, complex commercial proposals in conjunction with all relevant CSX groups, including Marketing, Service Design, Operations, Customer Service, Industrial Development, etc.
* Create and execute strategic account plans for a limited number of customers.
* Establish measurements and feedback mechanisms to ensure customer requirements are met on a daily basis.
* Lead and strengthen business relationships within CSXT and customer organizations while pushing each for improved performance or increased business levels.
* Miscellaneous activities and responsibilities as assigned by manager.

Qualifications

Minimum Qualifications:

* Bachelors degree required from an accredited institution in Business Administration, Marketing, Sales, Supply Chain, Transportation, Logistics, or Operations
* 1 or more years of experience required in Transportation, Logistics, Supply Chain, Operations, Business/Strategic Management, Sales/Account Management, Marketing, or Finance

Equivalent Minimum Qualifications:

* Bachelors degree required from an accredited institution
* 3 or more years of experience required in Transportation, Logistics, Supply Chain, Operations, Business/Strategic Management, Sales/Account Management, Marketing, or Finance

Preferred Qualifications
In addition to meeting the above qualifications, the following is preferred:

* Masters degree in Business Administration, Marketing, Sales, Supply Chain, Transportation, Logistics, or Operations

Knowledge and Skills:

* Leadership skills
* Microsoft Office skills
* Problem solving skills
* Oral and written communication skills
* Analytical, financial, and negotiation skills
* Ability to handle complex Fortune 500 accounts
* Knowledge of the transportation or railroad industry
* Ability to relocate for purposes of transfer or promotion
* Knowledge of mainframe and personal computer systems
* Ability to effectively deliver presentations to a variety of audiences

Competencies:
The CSX Competency Framework is the foundation of our Talent Strategy and is what drives CSX performance. CSX accordingly selects and develops talent based on each of the following competencies: analyze issues and make effective decisions, advance the business, engage, coach, and build a diverse workforce, build partnerships, improve service quality and processes, execute effectively, demonstrate personal leadership, and demonstrate functional and technical agility.

Job Requirements:

* 25% travel required.
* The applicant selected for this position must successfully complete a background check and drug test. Passing results must be received prior to start date in new position.

Environmental Conditions:

* Work inside an office environment.

Safety Commitment:
Safety is a way of life at CSX, encompassing every aspect of company operations. Guided by a policy of ensuring the safety of our employees, our customers, and the communities we serve, CSX works relentlessly to prevent accidents and injuries. Not only is it the right thing to do, but when a company puts safety first, everyone benefits: the employees and their families, the customers, and the communities.

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